Nope! We believe that we should earn your business every month. Feel free to cancel if you ever need to.

Yes, we do! You will go to the app store and find the HighLevel app - image shown here.

Our system specialists are there to provide ongoing support to help you keep your business running efficiently. They can help with simple admin tasks like adding tags to clients, managing pipeline updates, connecting and integrating your system, and data tracking or reporting. They DO NOT interact with your customers so they won't be responding to chats, calls, or emails.

Business profile optimization is a done-for-you service where our team will follow our comprehensive seven step process to optimize your Google Business Profile, Bing Places, Apple Business, and Yelp profiles (dependent upon a publicly visible and verified Google Business Profile). Each month we will monitor and maintain the profiles to ensure you have the best chances at being the top ranking company in your local area based on the services you offer.

It is critical that all business reviews - both positive and negative - be responded to in a timely manner. Our Local SEO team will get your approval on canned review responses so that we can respond for you within 2 business days. This will send the various search engines positive experience signals so they are more likely to rank you higher because it appears that you are providing a better customer experience to the people they send your way.

Whenever you use our software we help you obtain a specific phone number that will be used to manage all chats, calls, and text messages sent from your business. This number will allow for greater automation and organization which saves you time. A lot of time. So our team will help you walk through the verification process, saving you even more time.

A2P verification is a system in the US (and Canada) that helps ensure legitimate businesses are sending text messages to customers. It involves verifying your company's information and registering the types of messages you'll be sending (e.g., marketing, appointment reminders). This improves SMS deliverability and fights spam.

No. We have dedicated support hours Monday through Friday. Our agents will always respond as quickly as possible and we appreciate your patience in the even that we are experiencing longer wait times. Additionally, we observe holiday time off that follows the Federal Reserve Bank Holidays.

We will occasionally run promotions but there is never a guaranteed time. If you see a promotion going on, be sure to take advantage of it.

Yes. You are able to upgrade or downgrade any time you need. Please contact our support team if you need to make any changes so that we can ensure the highest quality transition.